Last Updated: January 2026
Users are responsible for ensuring bank details provided for withdrawals are correct. Funds sent to incorrect accounts due to user error are not refundable. Standard transfer fees (₦10 - ₦50) apply to all bank withdrawals.
PayPal-to-Naira exchanges are subject to current system rates. A 10% service charge is deducted from the gross converted amount before being credited to your NGN wallet.
MSTAR maintains a zero-tolerance policy for money laundering or unauthorized system probing. Accounts found engaging in suspicious activity will be frozen pending an identity audit.